All diamonds, which are in our loose diamonds category, are accompanied by a diamond certificate from a renowned independent gemological institution such as the GIA, EGL, AGS, or IGI. A certified gemologist scrutinizes the diamond under a microscope to analyze its dimensions, clarity, cut, color, finish, symmetry, and other important characteristics unique to the diamond. Although these organizations have strict, consistent and unbiased systems for grading diamonds, we do not provide a warranty for the findings of these institutions.
Simayof's Assurance of Excellence
Each and every piece of diamond and gemstone jewelry from Simayof must meet our rigorous standards for quality and exceptional beauty. We take pride in our workmanship and offer a one-time, lifetime guarantee on any accent stone of up to 0.20 carats. Simayof will replace any accent stone of up to 0.20 carats free of charge when lost for the first time subject to the following conditions:
1. The item was purchased on the Simayof.com Web site and is accompanied by an invoice.
2. The accent stone does not exceed 0.20 carats.
3. The item has not been modified in any way by anyone other than an authorized Simayof representative.
4. The accent stone was unintentionally lost.
Accent Stone Carat Weight Policy
A professional jeweler from Simayof will examine the piece to determine whether the accent stone was lost in a natural way (unintentionally). A Simayof representative will contact you immediately if any questions should arise.
Please note that this is a one-time guarantee. Simayof will only replace a lost accent stone free of charge the first time it is lost.
We recommend taking your jewelry to a professional jeweler every six months to thoroughly inspect the setting. Please click here to view a list of our retail store locations
If you are not living in the area of our store locations, please ship the ring to us and we can still offer you lifetime polishing and cleaning to all rings free of charge. We also offer sizing free of charge excluding eternity and invisible bands. You will be only responsible for shipping charges.
We also offer lifetime polishing, cleaning and sizing through our retail stores at free of charge. Please e-mail firstname.lastname@example.org
In accordance with industry standards and FTC regulations, the total carat weight for our jewelry may vary +/- 0.04 carats from the stated weight. In the case of a variation in the accent stone weight, Simayof reserves the right to adjust the price accordingly. We will send you an e-mail noting the variation and the corresponding price adjustment.