Simayof

Engagement Rings and Diamond Jewelry

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Engagement Rings
Wedding & Anniversary
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Testimonials
"Hey Sean, I got the wonderful, beautiful, sparkly diamond rings and earrings! LOVE THEM ALL! I thought the earring hoops might be too big for my face (from the description and from imagining how they would look on me), but I'm gettting used to them and think the size is going to work out just fine! I think I have fat ear lobes, though. It feels like they are being pinched by the clasp. But I am going to give it a few days...see if my ear lobes get used to them. I really like the way they look. You guys did awesome on the eternity ring and the earrings! (as always) I love these new items as I love all the pieces you make for me. Thank you so much."

Anna



"George, The ring arrived and Sarah loves it. Thank you for all of your help. I found your team to be easy to work with over the internet, responsive and fair.

Jeff



"David, I wanted to thank you again for the beautiful ring you so tastefully put together for me. It is amazing. I am thrilled to have it and I tell everyone who looks at it that they have to stop by to see David at Simayof’s in The Grand Canal Shoppes in Las Vegas. There is no better place to buy a diamond ring than with you. Thank you again."

Judy



"George...we received the rings today and they are beautiful! Thank you for taking care of us."

Michael & Rose



"We received the ring today. You exceeded our expectations. It is beautiful. You will definitely see more of our business in the future and will get recommendations!"

Charlie



Dear David,
We received the gorgeous ring and we love it! Thank you for your wonderful personal service and the service of your staff. We will be back to see you for sure, on our next trip to Vegas.

Joanne and Meyer



Dear David,
I just wanted to drop you a note and thank you very much for the beautiful ring which I received yesterday afternoon. It is exactly what you promised and more. I look forward to talking with you and seeing you when I get out to Vegas, and I hope that you will let me know if you are coming to our area.

Seymour



David,
Just a quick note to say the custom platinum ring was a big hit with Elizabeth. I am very pleased with the finished product and greatly appreciate your expertise in finding the right stones for the setting.

Michael



George,
I just wanted to let you know I received my ring and it looks absolutely beautiful! Thank you so much for all your hard work and determination to make sure I had a good outcome with my ring. I only wish that there were more people like you in the retail industry that made customer service issues a more pleasant experience. Please give regards to your jeweler for all his hard work and tell him thank you for the beautiful outcome. I know you are finally relieved that we have this behind us but I am forever grateful! If I ever get the chance to come visit my sister in the future I will stop by so I can personally thank you.

Kristin



Awesome George!
I really appreciate all your assistance with satisfying all the criteria for my large purchase. I think it will look amazing, plus you made it totally affordable for me, I cant wait to see it. I am glad I came to you.

Joseph



George,
I got the package. My wife loved the diamond. Thank You!

Karl



George,
I wanted to thank you again for everything. I proposed to Christina this past Sunday in a horse drawn carriage thru Central Park in New York City and she said yes….When I pulled the ring out she was breathless and said "oh my god" and just couldn't believe what was going on…..the ring did all the speaking for me and the moment was just magical! Everyone loves the ring and thinks its just dynamite. I couldn't have done this without you."

Christopher



I just bought an engagement ring and a wedding ring from Simayof in Walnut Creek. These were my 2nd and 3rd purchases from them the last 2 years. My jeweler George Baycan was both knowledgeable and professional and made the whole process very easy. I will always be a customer of Simayof.

Bill



"Hello, George. I just wanted to let you know that Jocelyn loves the ring, and I wanted to thank you again for all your help! I've attached pics of the ring."

Chris



"George,
Jen and I did get engaged on Saturday! The weather was beautiful and my whole plan worked close to perfection. Here are a few pictures of us at the top of the mountain and close ups of the ring with my digital after I found the right setting. Again, thank you for your help."

David



"Hi George,
My wife is thrilled with the necklace. I can't get it off her. She wears it all the time (shower, exercising), so it will need cleaning very soon."

Ralph



"Hi George,
I have been meaning to get back to you after giving the engagement ring to Ali. She was so pleased. It looks absolutely wonderful and exactly what she wanted. I truly appreciate all of your hard work. If ever I can help with a referral or post any comments on any of your websites please let me know. Thanks again George, you are a true professional."

David



"David,
Russ and I just received my ring today and cannot say enough about it. The new diamond and the white gold look amazing. Thank you for making my ring look so wonderful."

Candice



"Dear David,
Thank you so much for all of your help with my ring. It is definitely the most beautiful ring either of us has ever seen and we were both so impressed with your level of service and care. We will most definitely be in touch when it is time to choose the wedding bands."

Stacy



"Shimon,
What a ring! You guys did an amazing job -- Sharon absolutely loves the ring. Truly, it is spectacular, I am thrilled and she's even more thrilled. Simply, you guys are the very best at your craft! Thank you again for all of your expertise and assistance."

Happy Holidays,

Stephen






 
Home  >  Simayof Policies  >  Shipping Policy

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Simayof Policies
Simayof's Shipping Policies


Simayof is pleased to offer the option of FREE shipping on every order.

We take extra care to ensure your gift of fine jewelry arrives quickly and securely. All orders are shipped fully insured through Federal Express and can be tracked during transit.

Determining Delivery
The product detail page includes a "Shipment Details" section that provides the estimated number of days or weeks it will take before an item is shipped. Please note that delivery days refer to actual business days, as we do not process orders over the weekend. All orders received before noon Pacific Standard Time will be processed the same business day. For an additional charge of $12.50, overnight shipping for Saturday delivery is available.

Once your order has been processed and payment is confirmed, it will be shipped according to the form of delivery you choose:

Shipping Details
Your items will arrive securely packaged in an elegant Simayof gift box. Our signature blue and gold leatherette case is lined with soft, luxurious beige suede. You'll also receive a complimentary jewelry cleaner kit.

In addition, each shipment includes the following:
1. A detailed invoice

2. The original diamond certificate by the GIA, EGL, AGS, or IGI (if applicable)

3. A computerized appraisal for insurance purchases on all items over $500. (During
checkout, you have the option to request an appraisal for items valued at less than $500.)

Tracking your order
Once your order has been shipped, you will receive a Federal Express tracking number via e-mail.

Important Shipping Information
All deliveries must be made to a street address. Federal Express will not ship to a P.O. Box. Please make sure that a resident of the ship-to address is at home to receive the package. An adult signature is required.

For security reasons, please make sure to remove any release signatures on file with Federal Express. A release signature authorizes Federal Express to leave packages outside of the designated residence if no one is available to sign for the delivery. Simayof is NOT responsible for loss, theft or damage to items left unattended outside your residence.

Shipping to a different address (other than your billing address)
There's nothing better than surprising that special someone with the gift of fine jewelry. If you'd like to keep your purchase a secret, we'd be happy to help you by shipping your order to a destination other than your billing address.

For your own protection against credit card theft and/or fraud, Simayof must contact the issuing bank or credit card company to verify your address. Before placing your order, be sure to contact your issuing bank or credit card company to ensure that they have your alternate address on file. We cannot process your order until we have verified this information.

Gift Shipments
If the item you purchase is a gift, we'd be happy to send it directly to the recipient. Simply call Customer Service at 1-800-720-1105 or send an e-mail to service@simayof.com. Be prepared to provide the following information:

1. Your e-mail address

2. Your phone number

3. The full name and shipping address of the recipient

One Last Note
Custom orders, out-of-stock items or engraved pieces may take longer to ship than what appears under the "Shipment Details" section. If the item you ordered is delayed for any of these reasons, we will send you an e-mail with a new estimated ship date.






 














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